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Fee Account Statement
What is the Fee Account Statement and how do I obtain it?
How can I check my fees and payments?
Checking your balance
Fees- Statement of Liability
What is the Statement of Liability and how do I obtain it?
Fees Due Dates
When are my fees due?
Changing your name and details
How do I notify the University of a change to my name or personal details?
Fees - Student Invoice
What is the Student Invoice and how do I obtain it?
Updating Contact Details
How do I update my contact details?
Unable to enrol in subjects or change Study Plan
How can I get help if I am unable to enrol in subjects or change my Study Plan via my.unimelb?
Fee Date Extensions
Can I get an extension on the due date for my fees?
Notification of Change of Citizenship/PR
I have just received my Australian Citizenship/Australian Permanent Residency. How do I notify the University?
Applying for a refund
How do I get a fee refund?
Fee payment methods
How do I pay my fees?
Fee Remission in special circumstances
Can I get my fees or student contribution remitted if I withdrew late or failed a subject due to special circumstances?
Student Services and Amenities Fee (SSAF)
What is the Student Services and Amenities Fee (SSAF) and do I need to pay it?
CaptureMe troubleshooting FAQ
I'm having issues getting my student card. What can I do?
Commonwealth Supported Places
What is a Commonwealth Supported Place (CSP) for Australian undergraduate students?
Statement of Enrolment
Can I get a record of my enrolment details?
What is a sanction?
Paying international tuition fees
How do new International students pay their tuition fees?
Course progression rules
What are course progression rules?
Deferring the SSAF
Can I defer the Student Services and Amenities Fee (SSAF) through SA-HELP?
Study Plan - changing subjects
What do the terms 'choose' and 'change' mean?
How can I get subject prerequisites or corequisites waived?
What is an elective / optional subject?
What is the 'Enrolment Declaration'?
Non-VCE Subject Prerequisites
How can I get my non-VCE study approved as prerequisite study so I can enrol in my first year subjects?
- Understanding the Study Plan and Subject Enrolment
Overdue Fees Penalty
What late penalty is charged for overdue fees?
Fee Paying Instalments
As a fee paying student can I pay my fees in instalments or change my instalment option?
Subject/Course Change Deadlines
What are the deadlines for subject and course changes?
Changing Subjects Post-Enrolment
Can I change my subjects after I have enrolled?
Applying for FEE-HELP
How do I apply for FEE-HELP?
Where can I find my Student ID Number?
TFN and HECS-HELP
I don't have a Tax File Number but want to apply for HECS-HELP.
Full Time/Part Time
Can I change from full-time to part-time (or the other way around) in my course?
- Withdrawing from subjects
What is HECS-HELP?
- Prerequisites and Corequisites
What are intensive subjects?
What is FEE-HELP?
Applying for HECS-HELP
How do I apply for HECS-HELP?
CSP Payment Options
What are my student contribution payment options?
Commonwealth Assistance Notice
What do I need to know about Commonwealth Assistance Notices?
What is a core subject?
'Course' and 'Subject' Definition
What is the difference between a 'Course' and a 'Subject'?
Absence from Class
What should I do if I can't attend all my classes?
Summer Term Subjects
Where do I find out which subjects are available in the Summer Term?
Fee payment methods
How do I pay my deposit or Overseas Student Health Cover?
(OSHC - International students only)
Summer Term Enrolment
What is a Summer Term enrolment?
Transferring from a domestic Full-Fee paying place to a Commonwealth supported place (CSP)
I am a domestic graduate coursework student in a Full-Fee paying place, can I transfer to a Commonwealth Supported Place (CSP)?
100 points of Identification
What counts as 100 points of ID?
How is part-time study defined?
- Enrolment Overloading
Graduate Researcher Student Enrolment Requirements
As a graduate researcher do I have any additional enrolment/re-enrolment requirements?
Handbook Subject Key Dates
What key dates are listed for subjects in the Handbook, and what do they mean?
Subject withdrawal options tool
What are my options for withdrawing from a subject?
Returning to a research degree after absence
I am returning from leave of absence, sick leave or maternity leave from my research degree. What must I do?
Enrolment Lapse Date
What is the Enrolment Lapse Date?
Early Exit Awards
What is an Early Exit award?
Different types of subjects
What different types of subjects are there?
Research Progress Reports
Do graduate researchers have to complete research progress review forms?
- Student Obligations & Census Dates
What are the University's key dates?
- Thesis Writing Help
Calculating Tuition Fees
How are my tuition fees calculated?
University Handbook Subject Page
What information is available from each subject page in the Handbook?
How should I format my research thesis?
- Enrolment cancellation and reinstatement
What is a non-allowed subject?
- Student Card Rules and Use
What is a Commonwealth Higher Education Student Support Number (CHESSN)?
What are credit points?
Can I take subjects from another university to count towards my course at Melbourne?
- How to get your student card
What are non-credit exemptions?
Gender identification for trans and gender diverse students
How do I change my gender identifier or name in my.unimelb?
Do I have to attend my classes on public holidays?
- Timetable Dates
How do I use the Handbook to choose subjects?
- Resolving a Timetable Clash
- Leave/Time off from Study
Student Contribution Amount
What is a Student Contribution Amount?
What is a capstone subject?
Understanding Subject Codes
How can I determine the subject year level and study area from the subject codes in the University Handbook?
- Timetabling - Full Classes
Exchange application processing
How can I track the status of my exchange application?
- Incomplete enrolment
Submitting your Thesis
How/where do I submit my research thesis?
How do I take extra subjects beyond the normal completion limit for my course?
Contact Hours per Subject
How do I know how many lectures, tutorials or other classes are in a given subject?
- Timetable help
Enrolling in subjects
How do I enrol in subjects?
What is EFTSL?
- Majors, Minors & Specialisations
- Reduced Study Load
- Late re-enrolment fee
- Last date to withdraw without fail
What is my FEE-HELP balance?
- Enrolling into subjects
SSAF Eligibility Queries
I have doubts over whether I should be charged the Student Services and Amenities Fee (SSAF) - why am I being invoiced?
- Enrolment and International Students
What can I do if my enrolment has been sanctioned because I have not paid the SSAF or requested SA-HELP by the deadline?
Paying A Student Contribution
What happens if I do not pay my student contribution amount 'up front' by the census date?
Deferring Fees Eligibility
Can I defer all or some of my student contribution amounts or tuition fees?
- Leave from Research
Points and Subjects
How many points are my subjects worth?
Preparing Thesis Submission
I am almost ready to submit my thesis. What should I do now?
- No Available Classes
Accelerating your course
Can I complete my course more quickly than usual?
Mandatory & Optional Fees
I have both "mandatory" and "optional" fees showing on my invoice. What is the difference?
- Breadth subjects
Study Plan Status Definitions
What does the status on my Study Plan mean?
- Adjusting the Study Plan
- Viewing My Timetable
Handbook Course Page
What information is available from each course page in the Handbook?
What is the Cotutelle program?
What do I need to know about Breadth Tracks?
Where do I go to get my International Student Identity Card (ISIC) application form authorised?
FEE-HELP & Bridging Programs
Is FEE-HELP available for Bridging Programs?
SSAF and Graduate Research Students
I am a graduate researcher. What do I need to know about the SSAF?
SSAF and Tax Deductions
Is the SSAF (Student Services and Amenities Fee) tax deductable?
I have submitted my research thesis for examination. Can I still use my University email account?
- Reduced Study Load applications
- Help with Choosing Subjects
Exchange/study abroad study plan statuses
What does the status on my exchange/study abroad study plan mean?
Subject Availability Definition
What is a subject availability?
- How to choose subjects and plan your course
- How to solve timetable problems
- Paying Library Fines
Commonwealth Support Request Status
My Request for Commonwealth support and HECS-HELP (or FEE-HELP) is 'Submitted - Awaiting approval', what does this mean?
- Understanding your study plan
- Class Timetable
- Build your Orientation itinerary
Research Leave Quota
How much leave of absence can I take from my research degree?
SSAF per Subject
Why is the SSAF a flat fee and not charged on a pro-rata basis depending on how many subjects I'm enrolled in?
- Census dates
Disclosure of Student Details
Can a parent or a third party contact the University to obtain information about a student?
- Check your subject census dates
- Fees overview
- Course Advice
- Quota Subjects
- Re-enrol now for 2019
- Replacement card
Failing a teach-out subject
If I fail a subject that is being taught out, how will I make up for it?
- The Student Charter
Updating research supervisor details
The details of my current supervisors are not up-to-date in my.unimelb. How can I update them?