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Go back a stepApplying for a refund
How do I get a fee refund?
For the latest information about fees as a result of COVID-19, visit the COVID-19 updates and advice for students.
You can apply for a refund of a credit balance in your student fee account by lodging a Refund of Fees Application.
The University will only issue refunds where:
- The money to be refunded has been received and entered into the University's accounts;
- All other debts owing to the University (such as library fines or student loan fees) have been repaid; and
- The course or subject withdrawal has been processed where applicable.
The University will issue refunds:
- By Electronic Funds Transfer, international bank draft or telegraphic transfer;
- If payment was made by credit card, refund will be paid back to that credit card where possible.
- In Australian dollars; and
- Within 10 - 15 working days of receipt of application for refund.
Note: once you've submitted your fee refund form, you will receive an automated reply via email stating that you will receive a response in two to three business days. However, the actual processing time for fee refunds is 10 - 15 working days, as described above.
The Refund of Fees Application form can be lodged by email to Fees. Proof of identification is required; current students must email the request from their University email account. Non-current students must attach a certified copy of an identification document such as passport or Driver's Licence.
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Last updated: Jan. 25, 2021, 11:04 a.m.