/ Category / Getting Help

Ask - /category/1294/getting-help/

Welcome to ask.unimelb

Ask a question using the search bar above, or select from the categories below to browse relevant FAQs.

Search: Getting Help

Results: 76

  1. Accessing student email

    How can I access my student email account?

  2. Forwarding Student Email

    Can I forward email from my Student University account to my personal account?

  3. Student storage options

    What file storage options are available to students? 


  4. Scholarships - Bank Details

    How do I update my bank account and address details to receive scholarship payments?

  5. my.unimelb Login

    How do I log in to my.unimelb?

  6. Downloading and Exporting Google Account Data

    How do I download or export data from my University Google account?

  7. How to get a University VPN as a student

    How can I access the University's network off campus?

  8. University Student Email

    Why do I need a University student email account?

  9. Troubleshooting my.unimelb

    What should I do if I have a technical issue with my.unimelb?

    The following suggestions may help to resolve the difficulties you are experiencing with my.unimelb.

    Use a Compatible Browser

    my.unimelb …

  10. Password and Username

    How do I reset my password or confirm my username for my.unimelb and my University email?

  11. Building Access

    How can I gain access to buildings/facilities?

  12. Email aliases

    Why do I have two email addresses?

  13. my.unimelb Alumni Access

    Can I log in to my.unimelb if I'm no longer a current student?

  14. Account Activation Difficulties

    What should I do if I am having difficulties with the Account Management page?

  15. Overseas Student Health Cover (OSHC)

    What is Overseas Student Health Cover (OSHC)?

  16. Scholarships - Payment Dates

    When can I expect my scholarship payment(s)?

  17. Lockers

    Where can I find student lockers?

  18. Student email on mobile/portable devices

    How do I set up my student email on my mobile phone, tablet, or laptop?

  19. myUniApps

    What is myUniApps?

  20. Setting Up Email

    How do I setup my email account?

  21. Microsoft Office 365
  22. Add Email Alias

    How do I add an email alias to my student Gmail account?

  23. Public Transport Concessions
  24. Microwave Facilities

    Where are the microwave ovens?

  25. Computer facilities

    Where can I access computer facilities?

  26. Scholarships - Income Tax

    Is my scholarship taxable?

  27. Scholarships - Leave of Absence

    I am receiving a scholarship. What will happen if I am granted leave of absence from my course?

  28. Accessing the LMS

    How do I log in to the LMS?

  29. Scholarships - Part Time Study

    Can I receive scholarship payments while enrolled as a part-time student?

  30. Scholarships
  31. Public Transport Victoria ISTP/iUSEpass refunds

    How can I get a refund for an ISTP/iUSEpass?

  32. University student loans overview
  33. What is the LMS?

    What is the Learning Management System (LMS)?

  34. University software and apps for mobile devices
  35. Rules for Student Email

    What are the rules regarding usage of Student Email?

  36. After-Hours Computing Access

    Which computing facilities are available on-campus to students after business hours?

  37. University Health Service
  38. Parking on campus
  39. IT application assistance

    Where can I get assistance with installing and/or using computer applications/programs?

  40. Public transport
  41. Scholarships - Grades

    Do I need to maintain a particular grade to keep my scholarship?

  42. Individual Counselling

    What Individual Counselling is available?

  43. Scholarships - Concurrent scholarships or awards

    I have a graduate research scholarship. What happens if I receive another scholarship or award?

  44. Wireless network
  45. Accessing Lecture Capture

    How do I access Lecture Capture?

  46. Visa Support
  47. Getting LMS Help

    Where can I find help for the LMS?

  48. Evidence of Scholarship Statements

    How can I order an Evidence of Scholarship Statement?

  49. Scholarships - Centrelink

    Is my scholarship considered exempt income for Centrelink purposes? And how do I provide evidence of my scholarship to Centrelink?

  50. Research Computing Support

    Where can I get Research Computing Support?

  51. Issues with content in the LMS

    Why can’t I see my subjects and communities in the LMS?

  52. Booking a Massage

    How do I get a Massage?

  53. Alternative Exam Arrangements
  54. New Student Checklist
  55. Safer Community Program
  56. Children's Services
  57. Financial Assistance
  58. Book a free health check
  59. Take me to the page for Childcare Services
  60. International Student Family Support

    Where can I get support for international students with families?

  61. my.unimelb Feedback

    How do I provide feedback or an idea for my.unimelb?

  62. Are there programs that I can use to manage my references?

    Are there programs that I can use to manage my references?

  63. Creating a strong password

    How do I create a strong password?

  64. Before your first assessment
  65. Accessible formatting

    How can my subject materials be made accessible?

  66. Sexual assault

    Where can I get help with sexual assault issues?

  67. Melbourne University Sport scholarship support

    What support is provided through a Melbourne University Sport scholarship?

  68. EyeCare Service
  69. Using Printing Facilities
  70. Insurance for Students
  71. Find out how to connect to UniWireless
  72. Security Escort Service- Who can I call to escort me around campus at night if I feel unsafe?
  73. Parent/Breast Feeding Rooms
  74. Report a maintenance, cleaning, or IT equipment issue on campus
  75. Student complaints at the University of Melbourne

    How can I make a student complaint?

  76. Downloading and exporting data from student cloud storage (OneDrive)

    How do I download or export data from my University OneDrive or a SharePoint library?