Ask - /category/1294/getting-help/

How can I access my student email account?

Can I forward email from my Student University account to my personal account?

Why do I need a University student email account?

What should I do if I have a technical issue with my.unimelb?

The following suggestions may help to resolve the difficulties you are experiencing with my.unimelb.

Use a Compatible Browser

I am completing my studies this year. Can I keep access to my University email account and other University resources?

How do I complete the Student Financial Assessment Form?

How do I reset my password or confirm my username for my.unimelb and my University email?

How can I access the University's network off campus?

What is myUniApps?

How can I gain access to buildings/facilities?

How do I update my bank account and address details to receive scholarship payments?

Why do I have different email addresses?

How do I log in to my.unimelb?

What University apps are available for mobile devices?

How do I setup my email account?

Can I log in to my.unimelb if I'm no longer a current student?

What should I do if I am having difficulties with the Account Management page?

How do I set up my student email on my mobile phone, tablet, or laptop?

When can I expect my scholarship payment(s)?

How do I download data from my University Google account?

Where can I find student lockers?

Why can’t I log in to the LMS with my University account and password?

How do I add an email alias to my student Gmail account?

What Public transport is available to and from campus?

How can I get a refund for an iUSEpass?

Why is my LMS subject listing wrong?

What is Overseas Student Health Cover (OSHC)?

Is my scholarship taxable?

How do I obtain a scholarship statement?

Is there visa support for international students?

Where can I park my bicycle, motorcycle or car at the University of Melbourne?

Where are the microwave ovens?

I am receiving a scholarship. What will happen if I am granted leave of absence from my course?

How do I use the wireless network?

How do I access Lecture Capture?

What is the Learning Management System (LMS)?

Where can I access computer facilities?

Can I receive scholarship payments while enrolled as a part-time student?

How do I log in to the LMS?

Where can I find a Post Office near campus to send or receive mail?

What religious facilities are available at the University?

What Individual Counselling is available?

What are the rules regarding usage of Student Email?

I need ongoing support with my studies. What do I do?

Is my scholarship considered exempt income for Centrelink purposes?

I'm interested in University Accommodation. What's next?

What are the Accommodation and Housing options available to/for students?

How do I get a Massage?

Where can I find my lecture theatre?

Where is the Justice of the Peace?

Where is Union House?

Is there Centrelink representation on campus?

Where can I search for/advertise housing?

Where can I find help for the LMS?

Who can I contact and where can I find information on discrimination, sexual harassment and bullying?

What tea/coffee/common room facilities are available for Research Students?

Which computing facilities are available on-campus to students after business hours?

Are there programs that I can use to manage my references?

How do I submit an assignment through the LMS?

Where can I get emergency housing?

Where can I get Housing tenancy advice?

I am a member of a community in the LMS. How do I find it?

Where can I get assistance with installing and/or using computer applications/programs?

Who can I speak to about Residential Colleges?

Where can I get emergency counselling?

Advice and advocacy about Centrelink payments

What prayer groups are available?

What support is provided through a Melbourne University Sport scholarship?

Where can I get Research Computing Support?

I'm an elite athlete or performer. How do I request support for my studies?

How do I provide feedback or an idea for my.unimelb?

What childcare services are available at the University?

Why can’t I see content that is meant to be available in my LMS subject?

I'm a Defence Reservist or emergency volunteer. How do I request support for my studies?

What level of sport do I need to participate in to qualify for the Elite Athlete Entry Scheme (EAES)?

Where can I find information on accessible study spaces?

How to I stay informed about important updates, news and events while I'm studying?

Can I change my VTAC preference to another University of Melbourne course and still keep my scholarship?

Will I automatically be considered for a sport scholarship if I apply for the Elite Athlete Entry Scheme (EAES)?

How do I create a strong password?

I need help with using Word and other programs. Does the University offer any IT courses?

Are there any parenting rooms on campus?

How do I renew library items via my.unimelb?

Where can I get support for international students with families?

I am an external user and have received an email with my username and activation key but am unable to log in to the LMS. Why?

If I am offered a sport scholarship by Melbourne University Sport, will I automatically be offered entry into a degree at the University?

What are my obligations to the University in return for elite athlete support?

Who can I contact about my Elite Athlete Entry Scheme (EAES) application?

Where can I get help with sexual assault issues?

How can my subject materials be made accessible?

What assistive technology and software is available on campus?