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Overdue fees

What should I do if I have an overdue fee or fine?

If you have a sanction notification in my.unimelb and in the LMS due to overdue fees or fines, you will be unable to access your results, enrol in subjects or graduate.

You can remove this sanction by paying all overdue fees and debts.

Library Fines

Question Answer
How can I pay my fines? View payment instructions here
How long will it take to clear? Overnight
How do I know once it has been cleared? Check the Library section of my.unimelb, or contact Stop 1
Who can I contact about my library debt? Visit our fines and suspensions page for information about paying library fines. If you need help, you can chat to library staff or send an email to library enquiries.

Overdue Subject/Enrolment Fees/SSAF

Question Answer
How can I pay my outstanding fees? View payment instructions here
How do I know once my fee sanction has been lifted?

Check the My Alerts section my.unimelb.

Who can I contact about my overdue fees?

Email: sa-fees@unimelb.edu.au

Phone: +61 3 8344 4772

Student Loan Debts

Question Answer
How can I pay my debt? Please refer to the BPAY details on your student loan invoice or statement.
How long will it take to clear? 1–2 business days after receiving your repayment into the University's bank account.
How do I know once it has been cleared?

Check the My Alerts section of my.unimelb, or

Contact Finance Services
Phone: +61 3 8344 0888 - select option 4, option 2
Email: Finance-StudentLoans@unimelb.edu.au

Who can I contact about my Student Loan statement or a dunning letter I have received?

Contact Finance Services
Phone: +61 3 8344 0888 - select option 4, option 2
Email: Finance-StudentLoans@unimelb.edu.au

Who can I contact about an extension or sanction to be lifted on my Student Loan? Email: finaid-info@unimelb.edu.au