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Coronavirus (COVID-19) enquiries 

If you have a question relating to coronavirus (COVID-19) and associated travel restrictions, please check the student support page for FAQs. If you require further assistance please submit an enquiry below.

Ask us

Due to high demand, we're currently experiencing long wait times for calls and online chat.

If you'd like to avoid the queues, try chatting with our virtual concierge team via a live Zoom meeting. They're able to resolve a range of questions quickly or direct you to the right place, and are open from 10am to 5pm.

Try the virtual concierge 

Need us to look into something for you?

Book a 15 minute Admin and General Enquiry (Virtual) appointment with a student adviser to resolve issues you are experiencing with fees, graduations, results, special consideration, examinations, future study applications and other administrative questions. Appointments are virtual and conducted using Zoom. You will receive information about using Zoom when you make your booking.

Book an appointment 

Future students

Submit an enquiry